What is 'music on hold' and why is it important?

Music On Hold or Message On Hold can be a very powerful sales tool.
When someone is on hold, you have a captive audience.

What not to do:

  • Don’t use a CD or DVD player because if the line voltage hiccups the music stops.

  • Don’t use any music that has a copyright requirement, because you are breaking the law and there are potentially expensive and embarrassing consequences.
  • Don’t use a radio station because your competitor’s ad may be your hold message.

What options do you have?

We have multiple music on hold hardware packages to fit your specific needs.

  • Some people change their messages often.
  • Others never change theirs.
  • Some change their own, while others have it done remotely.

We offer multiple economical custom recording options.

  • You can record your own.
  • We can help you record your own.
  • We can supply music & voice talent.
  • We can do it all professionally for you.

Music On Hold Troubleshooting