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Customer Experiences
Because we consistently exceed expectations, we’ve earned an excellent reputation with our many customers. Here are just a few of their experiences. Contact us for a more complete reference list.
Cressy & Everett Real Estate
June 6, 2011
To whom it may concern:
Cressy & Everett Real Estate has benefited from our relationship with Searer Communications since 2003. Over those years they have supplied us with new phones systems, maintained older systems, and advised us on telecommunication decisions.
As our organization has grown, we have acquired companies with installed telephone systems from several manufacturers. Each time Searer Communications has been able to take over the service and support of those systems thereby making our transitions that much easier. Further, their experience dealing with the many telecom service providers has informed our decisions and moved us up on the learning curve. Beyond telephones, we have relied on Searer Communications for networking cabling projects in new and existing facilities.
Their office staff and technicians are professional and friendly, and have
earned our utmost trust. Due to the excellent level of service and support we have received, Searer Communications is our preferred communications provider, and we recommend them without hesitation.
Sincerely,
John De Souza
Director, IT & Systems
Cressy & Everett Real Estate
Harold Zeigler Auto Group
January 11, 2010
To Whom It May Concern:
We started our relationship with Searer Communications early in 2004. We initially had them do a communications analysis of all our phone lines we had coming in.
They showed us each line and how it was currently being used or not used and presented us a plan to eliminate over 50% of our lines and keep the same call volume for a savings of $2300 a month. Searer Communications stayed with us throughout the entire project and did everything they said they would. This came as a great relief because we had other companies approach us with savings plans although they did not see them through and they did not turn out the way they had presented them.
Since 2004 we have had Searer Communications do many other projects with us throughout our Auto Group. The difference you will find with Searer is that they will assist you throughout the entire project. They deliver exactly what they promise. Trust me, this is uncommon in the telecommunications world. I would recommend them without hesitation and we will continue to use Searer Communications on all our projects.
Thank you,
Kathy Summers
Controller
Harold Zeigler Auto Group
The LaPorte Savings Bank
To Whom It May Concern:
I am writing to add my endorsement as a satisfied customer of SBC/Searer Communications. They networked our branches here at LaPorte Savings Bank.
The Panasonic® product they installed has been user friendly and easy to learn. SBC/Searer Communications has provided training to our Information Technology Department so that we are able to handle almost all of our administrative needs via the administrative software.
We utilize a centralized voicemail system for all of our employees and the network has allowed complete communication within our branches. We currently have eight locations and are continuing to grow by building new locations.
We are especially pleased with the service of the sales, office and technicians. They are responsive to our concerns, exhibit great customer service skills, and are considered to be a trusted and loyal partner. If you have any questions or concerns, please feel free to contact me at the number below.
Sincerely-
Carrie A. McKibben
VP, operations & Information Technology
219-362-7511
TurtleTop
To Whom It May Concern,
Please use this correspondence as a very positive letter of recommendation for SBC/Searer Communications located in Mishawaka, Indiana.
Our two companies have been doing business together for well over ten years. SBC/Searer Communications provides equipment, installation and technical service expertise for our corporate phone systems, paging and computer network infrastructure. Their knowledge and expertise have made them easy to work with and very responsive to our needs and issues.
Our particular company is spread over 11 buildings on two separate campuses. SBC/Searer Communications has always been able to supply us with recommendations and solutions no matter what our need.
We would highly recommend SBC/Searer Communications and trust that you will find them to be capable, friendly and a good business partner.
If I can ever answer any additional questions, please don’t hesitate to contact me.
Sincerely,
Rob Cripe
Vice President
OSMC
To Whom It May Concern:
SBC/Searer Communications introduced a fully networked Panasonic Hybrid phone system to tie our three facilities located in Elkhart, Wakarusa and Middlebury together.
The Panasonic system has been easy to use and become familiar with. We do a lot of our own on-site phone and network changes with the administrative software, which been easy to read and learn.
We also, utilize the cell based cordless phones for all three sites, which allow our employees to travel between locations and still receive calls as if they are in the same building.
Their technician and staff did a wonderful job installing the system and training was conducted in a professional manner. Ongoing support has been performed in a timely and professional manner with most issues being solved in the first visit.
I highly recommend SBC/Searer Communications for all your telecommunication needs. It has been a pleasure to work with them!
Sincerely-
Julie Trethewey
Systems Administrator
